Cancellation and Refund Policy
Minimum 24 hours notice of cancellation is required. **Please Note* Facility managers do not have the authority to cancel on your behalf, you need to personally log in and cancel online. If the system does not allow cancellation due to being less than 24 hours, you will need to email support with your request and reason for cancellation. All cancellation requests are subject to confirmation. We reserve the right to levy a 10% charge to cover any subsequent administrative expenses. Cancellations within 24 hours will be charged the equivalent of one day parking. To cancel your reservation, please log into your account and select the "My Reservations" tab and click "Cancel" next to the reservation you wish to cancel.Allow 2-3 weeks to process refunds.

Refunds are not automatic, you need to submit via email your request for a refund and the reason you are requesting a refund. Please supply your name, contact information and reservation number.

Refunds are processed after checkout date. Once approved, credit processor may take 5-7 business days to credit your account.

Please read the full Terms and Conditions for more details. | customerservice@i-parkntravel.com

* Prices subject to change without notice. *